Core service
Customs Brokerage
We prepare and lodge customs documentation on your behalf, subject to applicable authorisations, with a focus on accuracy, compliance and clear communication — so your goods move through customs without avoidable queries.
What we offer
Our offering
- Customs documentation and declaration support
- Tariff classification support (HS codes)
- Customs valuation documentation
- Duty and tax coordination
- Clearance procedure management
- Pre-shipment document checks
Why it helps you
- Documents reviewed before goods are shipped
- Fewer customs queries caused by inconsistent paperwork
- Clear explanation of the duties and taxes that apply
- Advice on regulatory permits before you buy
How we support you
Getting customs brokerage from us
- 1
Appoint us
Appoint us as your clearing agent on the customs portal.
- 2
Document review
We check invoices, packing lists and permits for consistency.
- 3
Declaration
We classify, value and lodge the declaration.
- 4
Release
We coordinate payment of duties, verification and release of goods.
Be ready
What to send us for a quote
- URA TIN certificate
- Commercial invoice and packing list
- Bill of Lading or Air Waybill
- Certificate of Origin
- Proof of payment
- Any permits or certificates for the commodity
FAQs
Common questions
Can you reduce or avoid duties?
No. We make sure goods are correctly classified and valued, and that any preferences you genuinely qualify for are properly documented.
How long does clearance take?
It depends on the goods, the documents and the customs procedure. We do not promise fixed clearance times, but complete documents make a big difference.
What if my documents don't match?
We flag inconsistencies early and advise you on how to correct them with your supplier before shipping.
Ready to talk about customs brokerage?
Call +256 775 557 423 or send us your shipment details.